390 Crown St
Wollongong West
NSW Australia 2500
Ph: (02) 4228 9286
390 Crown St, Wollongong West NSW 2500
Call us: (02) 4228 9286

Wollongong Music will happily refund or exchange the original purchase price of your goods with apologies in the following cases............

  1. If the goods have a genuine manufacturers defect that cannot be repaired easily & quickly.
  2. If the goods are significantly different to what was advertised.
  3. Not performing as they’re supposed.
  4. The issue is brought up in the first 10 days of purchase. This time frame depends on the nature of the goods and will be taken on a case-by-case basis.

Wollongong Music will not refund goods if........

  1. The customer simply changes their mind.
  2. The customer bought them for someone else who doesn't want them.
  3. The goods have been damaged after the purchase.
  4. The customer was made aware of a fault before they purchased the goods.
  5. Original packing is not provided.
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